COVID-19 IMPORTANT NOTICE

We are making some changes to our Saturday trading hours until further notice. The New Saturday hours are 08:00am - 11:00am.

Sorry for any inconvenience.
 
  • MY ACCOUNT

  • How do I recover my password ?

    Visit the Forgot Your Password page and enter the email address you used to create your account and click Sumbit. A password reset email will be sent to your inbox.

    Be sure to check your spam folders in case your web service is filtering our emails.

 
  • SHIPPING

  • How long will it take for me to receive my order?

    Most orders can go by express post and will take 1-2 days to reach most parts of Australia. Regular post usually takes 3-5 days. Some of the larger and heavier products that we sell can’t be sent express and can take up to 5 days to arrive. Please refer to our Shipping Information page for more details on estimated shipping times.

  • What do I do if my item doesn't arrive ?

    First of all please make contact with your local Post Office and check they are not holding the parcel for you. If your local post office is unable to help, please Contact Us advising the items(s) have not arrived and we will contact Australia Post and will follow it up for you and will advise the outcome. In most cased we find the the item has been delayed in the mail system by a few days.

  • Can I pickup my Order ?

    If you are in Perth then you can pick from our Canning Vale warehouse but please call first so we can have your order ready. You can find our address, contact details and store location on our Store Location page.

 
  • GENERAL

  • Where are you located ?

    We are located at Unit 13 / 8 Hurley Street, Canning Vale.

    Please visit our Store Location page for more details.

  • What hours are you open ?

    We are open Monday to Friday 9am to 5pm (excluding Public Holidays) and Saturday 9am to 1pm. Please refer to our Store Location page for more details.

  • Do you offer a bulk discount?

    If you are interested in buying wholesale quantities of products from us then please refer to our Wholesale Orders information page.

  • Can the public buy Direct ?

    Yes, you are welcome to purchase in person from our warehouse. We are located at Unit 13 / 8 - 12 Hurley Street, Canning Vale WA 6155.

    Please visit our Store Location for our opening hours and location.

  • Can I email you a question ?

    Yes, you can either use our Contact Us form our can email us direct. Our Contact Us page has a email address and contact details.

  • Still can't find what you need?

    Still can't find what you need?

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